I signed in and my account looks empty
An empty account, missing API keys, or a different Account ID usually means you signed in with a different email, for example GitHub shared another address than the one you used before.
- Note the Account ID you're seeing (Console › Settings).
- Sign out.
- Sign in again with the email or provider you originally used.
If you accidentally created an extra account you don't need, you can delete it from Data.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.