Clatter LabsHelp Center

I signed in and my account looks empty

TroubleshootingUpdated

An empty account, missing API keys, or a different Account ID usually means you signed in with a different email, for example GitHub shared another address than the one you used before.

  1. Note the Account ID you're seeing (Console › Settings).
  2. Sign out.
  3. Sign in again with the email or provider you originally used.

If you accidentally created an extra account you don't need, you can delete it from Data.

Still need help?#

We usually reply within the first hour, and always within 24 hours.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.