I see usage in Logs that I don't recognise. What should I do?

1. In Logs, look at Product, Key and Member.
2. A key you don't recognise → revoke it.
3. A team member → check with them, edit their limits, or remove them.
4. Line CLI or Telegram you didn't use → sign out of devices in Manage account and change your password.
5. Email support@clatterlabs.com with your Account ID, times and keys involved (by name, never the key).

Good to know#

• Check status.clatterlabs.com for incidents.
• A private window rules out extensions and old cached data.
• Every API request sends your key and your Account ID (X-Clatter-Account: CL-…); a key alone is refused.

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.