Clatter LabsHelp Center

How do I fix 429 rate_limited?

TroubleshootingUpdated

429 rate_limited is about speed, not money: the key exceeded its requests per minute (10, 30, 60 or 120).

  1. Read Retry-After and wait that many seconds.
  2. Retry with backoff, never in a tight loop.
  3. Watch X-RateLimit-Remaining and slow down near zero.
  4. Stream run events instead of polling.
  5. If it's steady traffic, create a key with a higher limit.

This isn't your plan limit; those use window_limit_reached, weekly_limit_reached or monthly_limit_reached.

Good to know#

  • Branch your code on the error code, not the message.
  • Every API request sends your key and your Account ID (X-Clatter-Account: CL-…); a key alone is refused.
  • A new key's secret is shown only once. Clatter Labs stores only a hash, so a lost key can't be recovered.

Learn more#

Still need help?#

We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Related articles

Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.