My zip has been "processing" for a long time. What's happening?

TroubleshootingUpdated November 2, 2026

After completing, a zip is processing while its code tree is built: usually seconds, longer for very large zips.

Check preview.status on the object (extracting means it's working).
Watch for code.updated or code.update_failed in the bucket's events.
If nothing changes for a long time, check status.clatterlabs.com and contact support with the object id.

The zip is already stored and safe either way.

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Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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