Clatter LabsHelp Center

I can't see buckets I created. Am I on the wrong account?

TroubleshootingUpdated

Buckets belong to the account that created them. If they seem missing:

  1. In the Console, check which account you're signed in with (the Account ID on the Home page).
  2. For the API, check the key and X-Clatter-Account belong to that account.
  3. Look in the project's events feed for a bucket.deleted event.

If you have two Clatter Labs accounts (for example personal and work), sign in to the other one.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.