What if Clatter Labs discontinues a paid service I use?
Under the Terms, if Clatter Labs terminates your account for convenience, or discontinues a paid service without a reasonable equivalent, it refunds the unused prepaid portion of fees and the value of unused purchased credits. When Line Code was retired, its ids moved to SuperCosmos and stopped being billed.
Good to know#
- Unused purchased credits can be refunded on request within 14 days.
- Consumed credits and usage aren't refundable.
- Refunds are processed through Gumroad.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.