Teams and companies
Using the Agent API in a company: teams, keys per service, budgets and reviews.
- Can I build and sell a product on top of the Agent API?Yes, within the Terms. You're responsible for your end users' text and for keeping keys server-side.FAQ
- Can my company use the Agent API?Yes. Companies use it from backends, CI and internal tools, with keys per service, team members on one plan and credit balance, and spending limits.FAQ
- How do I budget Agent API costs for a team or company?Measure a few representative runs, set per-member limits, top up credits on a schedule and monitor spend with GET /v1/account.How-to
- How do I build a multi-user app on the Agent API?Keep one server-side key, queue user requests, tag runs with user ids in metadata, filter input, and enforce per-user limits yourself.How-to
- How do I use the Agent API in a CI pipeline?Store the key and Account ID as CI secrets, start a run from a job, stream or poll until done, then fail the job on failed runs.How-to
- How do teams work with the Agent API?Team members use the owner's plan and credits, within access and limits the owner sets. Outside access answers 403 team_scope_denied.Explainer
- How is our data handled when we use the Agent API?Runs work on your account's cloud computer on Clatter Labs infrastructure. See the Privacy Policy and contact us for deletion or security questions.FAQ
- Is my Agent API data used to train models?The Agent API docs don't address training. Read the Privacy Policy and Terms, and email infrastructure@clatterlabs.xyz for a clear answer.FAQ
- Is there an uptime guarantee (SLA) for the Agent API?The docs don't publish an SLA. Live service health and incidents are on status.clatterlabs.com; contact us about business needs.FAQ
- Our security team needs details about the Agent API. Where do we start?Share the docs on keys, scopes and the abuse policy, plus the Privacy Policy and Terms. Email infrastructure@clatterlabs.xyz for more.FAQ
- Someone left our company. What should we do about Agent API keys?Rotate any keys they could see, remove them from your team, and review recent runs and spend.How-to
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.