Clatter LabsHelp Center

How do I fix 402 out_of_credits?

TroubleshootingUpdated

402 out_of_credits means your credit balance is used up.

Fix#

  1. Open Billing › Credits in the Console.
  2. Add any amount from $1 to $800. Credits land within seconds.
  3. Try again.

Good to know#

  • Retrying won't help until you top up, so stop creating runs and alert someone.
  • A run that runs out midway ends as failed with error.code: "out_of_credits".
  • Your plan doesn't cover API usage, even on paid plans.
  • App usage (Line CLI, Telegram) isn't affected by credits.

Learn more#

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
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