How do I know if the Agent API is having problems?
Check status.clatterlabs.com for live health of every Clatter Labs service and any incidents.
Signs of a wider problem#
- Repeated
502 upstreamor503 unavailable. - Runs failing with
run_failedon tasks that normally work.
During an incident, retry with backoff, avoid starting large batches, and check status for updates. Runs already in progress may continue; check them with GET /v1/runs/{id}.
Learn more#
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.