Will my account be closed if I don't use it?
The Terms allow Clatter Labs to close a free account that has been inactive for more than 24 months, after giving at least 30 days' notice to the email address on the account (Terms, Section 33). Signing in during the notice period keeps it active.
Keep your email address current so you'd receive that notice.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
Related articles
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.