Can I delete my data from just one Clatter Labs service?
Yes. The account center deletes your whole account, but you can ask us to permanently delete your data from one service only (for example Cosmos Agent on Telegram or the old Community) while keeping your account.
Email infrastructure@clatterlabs.xyz from the address on your account with:
- your Account ID (
CL-…); - the service whose data you want deleted;
- anything specific to keep or remove.
Some data you can remove yourself: Code Buckets files and buckets, API keys in the Console, and connected apps.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.