Do I have to keep my account details up to date?
Yes. The Terms ask you to give accurate, current and complete details when you register and to keep them up to date (Terms, Section 5).
Your email address matters most: sign-in codes, password reset links and new-device alerts all go there. If you lose access to that inbox, you may not be able to sign in.
- Update your name and picture under your profile in accounts.clatterlabs.com.
- If you need to change the email on your account and can't find the option, contact support from your current address.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.