Am I responsible for what happens on my account?
Yes. Under the Terms (Section 6) you're responsible for:
- keeping passwords, sign-in methods, API keys, session tokens and recovery codes confidential;
- all activity under your account or through your API keys, except to the extent caused by Clatter Labs' breach of the Terms;
- telling us without undue delay about unauthorised access.
This includes your apps' end users when they send text through your keys: see the abuse policy.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
Related articles
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.