Why do incidents happen?

Incidents can come from bugs, capacity limits, maintenance, or problems at third-party infrastructure providers, which the Terms note may affect the services (Terms, Section 26). Incident posts explain the cause where it's known.

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.