Does Clatter Labs guarantee an uptime percentage (SLA)?

No uptime percentage or service level agreement is published. The Terms say Clatter Labs will use reasonable efforts to keep the services available but doesn't guarantee they'll be uninterrupted, timely or error-free, and that scheduled or emergency maintenance may cause downtime (Terms, Section 30). Enterprises with specific needs can ask about an agreement.

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.