How are incidents reported on the status page?
When something goes wrong, an incident is posted on status.clatterlabs.com with details of the disruption: investigation steps, causes, and progress towards resolution. Affected components change state, and once resolved, the incident is archived in History. Subscribers get an email when an incident is created, updated and resolved.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
Related articles
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.