What happens during an incident, from start to finish?

1. Created: the incident appears and affected components change state.
2. Updated: the team posts what it's found and what it's doing.
3. Resolved: service is restored and the incident moves to History.

Email subscribers get an alert when an incident is created, updated or resolved.

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.