Why does Clatter Labs ask me to prove who I am for a privacy request?

Before acting, we may need to verify your identity, so your data isn't handed to someone pretending to be you. We ask only for information needed for that purpose (Privacy Policy, Section 29). Writing from the email on your account and including your Account ID usually helps.

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.