My Clatter Labs account was hacked. What do I do?

Work through this in order:

1. Secure your email account first, since sign-in codes go there.
2. Sign in at accounts.clatterlabs.com with Log in with your email.
3. Change your password under Security.
4. Revoke sessions you don't recognise under Devices / Sessions.
5. Revoke unknown connected apps.
6. Turn on two-factor authentication.
7. In the Console: revoke API keys you didn't create, rotate keys you use, and check Usage, Logs and Billing.
8. Tell us at support@clatterlabs.com. The Terms ask you to report unauthorised access without undue delay.

If you can't sign in at all, email support from your account address with your Account ID.

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.