Clatter LabsHelp Center

Is it safe to use Clatter Labs with my company's confidential data?

FAQUpdated

What to weigh:

  • Protection: data is encrypted in transit and at rest, and staff access is need-to-know.
  • Training: content, including enterprise content, may be used to train Clatter Labs' own models unless you object or a signed DPA says otherwise.
  • Location: AI inference runs in the United States; residency isn't guaranteed unless agreed in writing.
  • Secrets: never paste credentials; filters aren't perfect.
  • Certifications: none held; practices align with ISO/IEC 27001.

For confidential work, object to training and ask about a DPA first.

Still need help?#

We usually reply within the first hour, and always within 24 hours.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
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