Clatter LabsHelp Center

How do I opt out of model training?

How-toUpdated

There's no setting in the product; you object by request (Privacy Policy, Section 8):

  1. Go to support.clatterlabs.com and open a request marked as a privacy request.
  2. State that you object to model training. You don't need to give a reason.
  3. Identify your account, for example with the email address on it. Adding your Account ID (CL-…) helps.

After we verify the request, and in any case within one month, we stop adding your content to training datasets. Objecting doesn't change how the products work for you.

Still need help?#

We usually reply within the first hour, and always within 24 hours.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.