Will I be warned before my account is suspended?

• Abuse policy: yes, the first strike is a warning.
• Other cases: Clatter Labs may act immediately when there's a breach, risk or legal requirement, and notifies you of the suspension and its reasons where practicable and lawful, with a chance to fix the cause (Terms, Section 33). Sanctions-related suspensions can happen without prior notice.

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.