How do I appeal a suspension or termination?
- Email support@clatterlabs.com from the address on your account.
- Include your Account ID, the time it happened and any error or notice you saw.
- Explain why you think it was a mistake.
Clatter Labs reviews appeals in good faith (Terms, Section 33). If an automated system restricted your account, you can ask for human review (Privacy Policy, Section 21). For country-based suspensions you can also ask for human review if you think the location signal was wrong.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.