Why does Clatter Labs collect my IP address?
Your IP address, and an approximate location derived from it, are used to:
- keep your account secure and send new-device sign-in alerts;
- detect abuse, bots and attacks;
- apply restrictions for countries where Clatter Labs isn't offered;
- operate and debug the service (request logs).
Request logs are kept for up to 90 days and security logs for up to 12 months (Privacy Policy, Section 28).
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.