Clatter LabsHelp Center

What data does Clatter Labs collect about me?

ReferenceUpdated

Clatter Labs collects what it needs to run your account and products (Privacy Policy, Sections 2 and 6):

KindExamples
AccountEmail, display name, Account ID, picture, creation date
Sign-inOne-time codes, password hash, two-factor settings, sessions
Third-party sign-inIdentifier, email, name and avatar from GitHub, Vercel or Hugging Face
DeviceIP address, approximate location, browser, operating system
Teams and keysTeam roles and limits; API key names, prefixes, last use
UsageRequests, models, tokens, credits, errors, limits
BillingPlan, credits, purchase history, billing country (never your full card number)
ContentPrompts, files, outputs, agent sessions, stored files
SupportMessages and attachments you send us

We don't intentionally collect special categories of data such as health or religion.

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We usually reply within the first hour, and always within 24 hours.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.