My stream stopped without data: [DONE]. What happened?
A complete stream always ends with data: [DONE], and a failure inside the stream sends an error event first. If neither arrived, the connection closed early: a network drop, a client timeout, or a proxy that cut long connections.
- Treat the partial text as incomplete.
- Retry the request.
- Raise your client or proxy timeout; long Heavy replies can take a while.
- If it happens often, note the
X-Request-Idand times and contact support.
Good to know#
- Base URL:
https://api.gateway.clatterlabs.xyz/v1, withAuthorization: Bearer clsk_...andX-Clatter-Account: CL-...on every call. Quick reference - New accounts get $5 of free credit; top up from $1 to $800 per purchase in Console › Billing › Credits. Billing
- Each key has its own limit: 10, 30 (default), 60 or 120 requests per minute. Rate limits
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.