We're a company planning heavy usage. Who do we talk to?

Write to support@clatterlabs.com or team@clatterlabs.xyz with your use case, expected requests per minute and monthly volume, and which efforts you plan to use. Questions about infrastructure go to infrastructure@clatterlabs.xyz.

What's self-serve today: up to 25 keys at up to 120 requests per minute each, credits from $1 to $800 per purchase, and team access with per-member limits in the Console.

Good to know#

• If calls fail unexpectedly, check status.clatterlabs.com before debugging further.
• Every response has an X-Request-Id; log it so a request can be found later. Why log it
• Each key has its own limit: 10, 30 (default), 60 or 120 requests per minute. Rate limits

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.