Getting your files back
Finding projects that were stored in your browser.
- Did I push my Editor project to GitHub, GitLab or Bitbucket?If you pushed a project from Clatter Editor to GitHub, GitLab or Bitbucket, that copy is in your own repository and is not affected.How-to
- How do I get my Editor files out of my browser?Your Editor files sit in the browser's local storage for editor.clatterlabs.com. Use the same browser and device, then ask support to guide you.How-to
- I cleared my browser data. Can I still get my Editor projects?If you cleared site data for editor.clatterlabs.com or used a private window, the projects are gone, because no copy existed on Clatter Labs servers.Troubleshooting
- I'm on a new computer and can't find my Editor projectsEditor projects were stored in the browser on the device you used them on. A new computer won't have them; go back to the old device.Troubleshooting
- Where are my Clatter Editor projects?Clatter Editor saved projects in your own browser, not on Clatter Labs servers. They are probably still in the browser you used.FAQ
Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.