I'm on a new computer and can't find my Editor projects

Clatter Editor didn't sync projects to your account. They lived only in the browser on the device where you created them, so a new computer, a reset phone or a fresh browser won't show them, even when you sign in with the same Clatter Labs account.

What to do#

1. Go back to the old computer and the same browser you used for the editor.
2. Follow How do I get my Editor files out of my browser? on that device.
3. Copy the saved files to your new computer.

If the old device was wiped or sold, the browser data went with it. Check whether you pushed the project to a Git provider: see Did I push my project?

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.