Clatter LabsHelp Center

My name or picture in the Console is wrong or old. How do I fix it?

TroubleshootingUpdated

Open Manage account and update your name or picture. The Console reads your profile from your account, so open tabs update; if not, reload.

Good to know#

  • Check status.clatterlabs.com for incidents.
  • A private window rules out extensions and old cached data.
  • Include your Account ID when you contact support.

Still need help?#

We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.