Clatter LabsHelp Center

The Console says "Your account is on the waitlist for the Console". What does that mean?

TroubleshootingUpdated

It means your account doesn't have Console access yet. Email support@clatterlabs.com from your account's email and say you see the waitlist message. Signing in again won't change it until access is granted.

Good to know#

  • Check status.clatterlabs.com for incidents.
  • A private window rules out extensions and old cached data.
  • Include your Account ID when you contact support.

Still need help?#

We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.