The Console doesn't work on my company network. What can I do?

Company firewalls and proxies sometimes block sign-in redirects, live updates or checkout. Ask IT to allow:

• console.clatterlabs.com and accounts.clatterlabs.com
• the API hosts you use (api.agent.clatterlabs.xyz, api.gateway.clatterlabs.xyz, api.codebuckets.clatterlabs.xyz)
• status.clatterlabs.com and support.clatterlabs.com
• Gumroad, if you buy plans or credits

Good to know#

• A private window rules out extensions and old cached data.
• Include your Account ID when you contact support.
• Every API request sends your key and your Account ID (X-Clatter-Account: CL-…); a key alone is refused.

Learn more#

• Service status

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.