Clatter LabsHelp Center

What should I do about 502 storage_error?

TroubleshootingUpdated

502 storage_error means storage had a temporary problem with that operation. Retry it with backoff: chunk uploads and downloads are safe to repeat.

If it continues, check status.clatterlabs.com and email support with the X-Request-Id from the response.

Learn more#

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.