Does running out of credits or hitting a limit delete my data?
No. Running out of credits or reaching a plan limit only pauses new metered requests. Your keys, Code Buckets files, run results, Logs and settings stay. (Storage over your plan's limit is different: the Terms allow deletion if it isn't fixed within 30 days after notice.)
Good to know#
- At zero credits, API calls answer
402 out_of_credits. - The Console Inbox warns you when credits get low.
- Console › Billing shows % used and reset times for each limit, your credit balance and your history.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.