How do I make sure my app never runs out of credits?
- Check the balance on a schedule with
GET /v1/account(account:readkey). - Alert at a threshold that covers a few days of usage.
- Top up early.
- Treat
402as an incident. - Watch the Inbox.
Good to know#
- App usage follows your plan and is never paid from credits.
- Plans cover app usage (Line CLI, Cosmos Agent, Telegram); credits pay for the Model API and Agent API on every plan.
- Console › Billing shows % used and reset times for each limit, your credit balance and your history.
Learn more#
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.