Does the Account ID have to be in capital letters?
No. Matching of X-Clatter-Account is case-insensitive, so CL-7K2M9QXA and cl-7k2m9qxa work the same.
Still getting account errors?#
401 missing_account_id: the header isn't arriving at all. Check the header name is spelledX-Clatter-Account.401 account_mismatch: the ID is valid, but it isn't the account that owns this key. Copy the ID from the Console Home page of the account where you created the key.
Learn more#
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.