I got a new sign-in alert, and it wasn't me
- Sign in at accounts.clatterlabs.com and open Devices or Sessions. Revoke the unfamiliar one.
- Change your password under Security.
- Turn on two-factor authentication.
- Secure your email account too, since sign-in codes go there.
- Check Connected apps and API keys and revoke anything unfamiliar.
- Tell support at support@clatterlabs.com.
Locations in alerts are approximate (from the IP address), so a nearby city on mobile data might still be you.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.