My account says it's suspended or paused

• "Paused … under the abuse policy" or 403 account_suspended: a 24-hour pause after a second strike within 30 days. It ends on its own at the time shown in resets_at. See Abuse policy.
• Other suspensions: usually explained in a notice. See Why was my account suspended?

Support stays reachable while you're suspended, and you can appeal.

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.