What are the password requirements?

Your password must be at least 8 characters long. When you set a new password, you type it twice; if they don't match you'll see "Passwords do not match."

Make it strong#

• Use a long passphrase or a password manager.
• Don't reuse a password from another site.
• Turn on two-factor authentication, so a password alone isn't enough to get in.

We store passwords only as salted hashes, never in readable form (Privacy Policy, Section 6). That's why nobody at Clatter Labs can tell you your password.

Still need help?#

• Email support@clatterlabs.com or team@clatterlabs.xyz.
• Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.

We usually reply within the first hour, and always within 24 hours.