Clatter LabsHelp Center

My password reset link says it's invalid or expired

TroubleshootingUpdated

If you see "This reset link is invalid or has expired", the link was already used, has expired, or was copied incompletely.

  1. Choose Request a new reset link (or go back to Forgot your password?).
  2. Open the newest email only; older links stop working.
  3. Click the link directly rather than copying it, so it isn't cut off.

If you see "Could not update your password. Request a new link and try again.", request a fresh link and try once more. Still stuck? Sign in with Log in with your email and set a password afterwards from Security.

Still need help?#

We usually reply within the first hour, and always within 24 hours.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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infrastructure@clatterlabs.xyz
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