Clatter LabsHelp Center

I didn't get a password reset email

TroubleshootingUpdated
  • Check spam, junk and promotions folders.
  • Check the address. For privacy we don't confirm whether an account exists, so a typo looks the same as success.
  • Signed up with GitHub, Vercel or Hugging Face? Your account email is the one that provider shared, which may differ from the one you're typing.
  • Wait a little before requesting again; there are limits on how many security emails an account can receive.

You can also check the Email delivery component on status.clatterlabs.com, which covers sign-in codes and security alerts.

Still need help?#

We usually reply within the first hour, and always within 24 hours.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.