/forget says some memories are still there
If deletion was only partial, Cosmos says: "I deleted N, but M memories are still there. Please try /forget again." If an error stopped it: "Something went wrong and nothing was confirmed deleted. Please try /forget again."
Run /forget again. If memories remain after a couple of tries, email support@clatterlabs.com, or infrastructure@clatterlabs.xyz for permanent deletion requests, with your Account ID.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.