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Cosmos says "I couldn't save that file"

TroubleshootingUpdated

"⚠️ I couldn't save that file. Try again in a moment." means storing it in your Code Buckets failed.

  1. Wait a moment and send it again.
  2. Check the file is under 20 MB.
  3. Check your Code Buckets storage isn't full for your plan (Free 1 GB, Developer 25 GB, Plus 50 GB, Pro 150 GB, Max 400 GB, Ultra 1 TB) in the Console.
  4. Check status.clatterlabs.com for Code Buckets problems.

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Still need help?

Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.

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support@clatterlabs.comteam@clatterlabs.xyz
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infrastructure@clatterlabs.xyz
For deleting your whole account or the data of one service.