What happens if I'm rude to SuperCosmos?

Insulting or cursing at the assistant isn't allowed on any Clatter Labs product.

• First time in 30 days: a warning. The request is still answered.
• Second time within 30 days: your account is paused on every Clatter Labs product for 24 hours. Credits, plan, keys and data aren't touched, and Support stays reachable.

What doesn't count: swearing at a bug, a failing build or a tool ("this test is driving me crazy"), quoted text such as logs or code, and asking about or translating a word. See Abuse policy.

Good to know#

• A request whose prompt is over 262K tokens bills its whole input at 1.5×; output prices don't change. Long-context pricing
• Prices per 1M input / output tokens: Flash $1.60 / $3.40, Max $1.80 / $3.80, Heavy $2.00 / $4.40. All prices
• Not sure which tier? auto lets the product choose per step. What auto does

Still need help?#

• General support: support@clatterlabs.com or team@clatterlabs.xyz
• Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz

We usually reply within the first hour, and always within 24 hours. A full support team is with you.