What happens to my data when a Clatter Labs product shuts down?
When a service or experiment ends, Clatter Labs will tell you in advance where practicable, give you a reasonable chance to export, and then delete the related data except where the law requires keeping it (Privacy Policy, Section 28).
Examples: Clatter Editor (its projects were stored in your browser) and Community.
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.