Do I get a refund if my account is closed because of my country?
Where termination isn't caused by sanctions law and the law permits, Clatter Labs refunds the value of unused purchased credits and gives you at least 14 days to export your content. Where sanctions law prohibits refunds or exports, funds and data are handled only as that law requires (Terms, Section 28).
Still need help?#
- Email support@clatterlabs.com or team@clatterlabs.xyz.
- Questions about our infrastructure, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz.
We usually reply within the first hour, and always within 24 hours.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.