What are the x-clatter-notice headers?
A request that earned a warning under the Abuse policy still succeeds normally, and carries two headers:
| Header | Value |
|---|---|
x-clatter-notice | abuse_warning |
x-clatter-notice-text | The warning text, URL-encoded |
Both are exposed for CORS, so browser code can read them. Log them and alert yourself when they appear: a second strike within 30 days pauses your account for 24 hours. Decode the text with decodeURIComponent (JavaScript) or urllib.parse.unquote (Python).
Good to know#
- Retry only
429and 5xx errors, with backoff; honourRetry-Afterwhen it's sent. Which errors to retry - Every response has an
X-Request-Id; log it so a request can be found later. Why log it - Base URL:
https://api.gateway.clatterlabs.xyz/v1, withAuthorization: Bearer clsk_...andX-Clatter-Account: CL-...on every call. Quick reference
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.