What should I check before going to production?
- Keys: server-side, one per service, least permission, rate limit sized to traffic.
- Errors: retry only 429 and 5xx with backoff; stop on 4xx; handle errors inside streams.
- Timeouts: generous for Max and Heavy, or stream.
- Costs: log
usageper request; alert before credits run low (a402stops everything). - Abuse: moderate end-user input; act on the
x-clatter-noticeheader. - Observability: log
X-Request-Idand the completionid. - Status: subscribe to status.clatterlabs.com emails or RSS.
- Model choice: Flash by default; Max or Heavy only where needed.
Good to know#
- Model ids:
supercosmos-flash,supercosmos-max,supercosmos-heavy(SuperCosmos 1.1). Which to call - Base URL:
https://api.gateway.clatterlabs.xyz/v1, withAuthorization: Bearer clsk_...andX-Clatter-Account: CL-...on every call. Quick reference - Every call shows in Console › Logs and Usage as Model API, with its price. See what you spent
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.