What should I log for each Model API call?
| Field | Why |
|---|---|
X-Request-Id | Find a request with support |
Completion id (chatcmpl-…) | Matches Console › Logs |
model | Which effort ran |
usage | Cost and capacity planning |
| Latency / time to first token | Performance tracking |
finish_reason | Spot cut-off replies (length) |
error.code | Alerting and retries |
| Your user id | Act on abuse warnings |
x-clatter-notice | Abuse warnings |
Avoid logging full prompts if they contain personal data you don't need.
Good to know#
- New accounts get $5 of free credit; top up from $1 to $800 per purchase in Console › Billing › Credits. Billing
- Retry only
429and 5xx errors, with backoff; honourRetry-Afterwhen it's sent. Which errors to retry - If calls fail unexpectedly, check status.clatterlabs.com before debugging further.
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.