How do I monitor abuse warnings across my app?
- Read
x-clatter-noticeon every response (it's exposed for CORS too). - When it's
abuse_warning, log it with your user id,X-Request-Idand the decodedx-clatter-notice-text. - Alert immediately: a second strike within 30 days suspends your account for 24 hours.
- Block or rate-limit the user who triggered it.
- Review your input filter for what slipped through.
Good to know#
- Model ids:
supercosmos-flash,supercosmos-max,supercosmos-heavy(SuperCosmos 1.1). Which to call - If calls fail unexpectedly, check status.clatterlabs.com before debugging further.
- Your key's account is responsible for your end users' text under the Abuse policy. What it means for apps
Still need help?#
- General support: support@clatterlabs.com or team@clatterlabs.xyz
- Infrastructure questions, or permanent deletion of your data (your whole account or one service): infrastructure@clatterlabs.xyz
We usually reply within the first hour, and always within 24 hours. A full support team is with you.
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Still need help?
Tried the steps above and still stuck? Email us. We usually reply within the first hour, and always within 24 hours. A full support team is with you.
Infrastructure questions, or permanent deletion of your data
infrastructure@clatterlabs.xyzFor deleting your whole account or the data of one service.